Privacy Policy

1. Introduction

Redway AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at redway.ai or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and business type when you submit our contact form or book a strategy call.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us directly.
• Cookies and Tracking: We use cookies and similar tracking technologies to improve your experience on our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and fulfill service requests
• Schedule and conduct strategy calls
• Send follow-up communications related to our services
• Improve our website and service offerings
• Comply with legal obligations
• Prevent fraud and ensure security

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., CRM platforms, scheduling tools, analytics providers).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website uses cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: